Agent Terms of Use

Last Updated: February 10, 2022

These Terms of Use (“Terms”) apply to your access to and use of the www.RealScout.com website, mobile applications, and all other web sites, provided by us with a link to these Terms (collectively the “ Sites”), as well as the products, content, features and services available on or through the Sites (collectively, together with the Sites, the “Services”) provided by RealScout, Inc. (“RealScout” or “we” or “ us”).

BY CLICKING “I ACCEPT” OR BY ACCESSING OR USING OUR SERVICES, YOU AGREE TO BE BOUND BY THESE TERMS AND ALL TERMS INCORPORATED BY REFERENCE. IF YOU DO NOT AGREE TO THESE TERMS IN THEIR ENTIRETY, DO NOT USE OUR SERVICES.

If you are a real estate agent who received access to the Services from your real estate brokerage company, your use is also subject to the agreement between RealScout and the brokerage company (“ Broker Agreement”) and in the event of any conflict between these Terms and the Broker Agreement, the Broker Agreement will govern.

We may make changes to these Terms from time to time. If we make changes, we will provide you with notice of such changes, such as by sending an email, providing a notice through our Services or updating the date at the top of these Terms. Unless we say otherwise in our notice, the amended Terms will be effective immediately, and your continued use of our Services after we provide such notice will confirm your acceptance of the changes. If you do not agree to the amended Terms, you must stop using our Services.

If you have any questions about these Terms or our Services, please contact us at feedback@realscout.com.

ONLY USERS WHO ARE 18 YEARS OF AGE OR OLDER ARE AUTHORIZED TO USE THE SERVICES. BY ACCESSING OR USING THE SERVICES, YOU REPRESENT TO REALSCOUT THAT YOU ARE AT LEAST 18 YEARS OLD AND CAN FORM LEGALLY BINDING CONTRACTS UNDER APPLICABLE LAW. IF YOU DO NOT QUALIFY FOR THE SERVICES, PLEASE DO NOT ATTEMPT TO ACCESS OR USE THE SERVICES.

If you use our Services on behalf of another person or entity, (1) all references to “you” throughout these Terms will include that person or entity, (2) you represent that you are authorized to accept these Terms on that person’s or entity’s behalf, and (3) in the event you or the person or entity violates these Terms, the person or entity agrees to be responsible to us.

1. Privacy.

Please refer to RealScout’s Privacy Policy located at www.realscout.com/privacy for information on how RealScout collects, uses and discloses personally identifiable information from its users.

2. Account Credentials.

To use certain features of the Services, you may have to register for an account on the Services. If you register for an account, you must provide accurate account information and promptly update this information if it changes. You are responsible for maintaining the confidentiality of your log-in credentials to use the Services and are fully responsible for all activities that occur through the use of your credentials. You will notify RealScout immediately of any unauthorized use of your log-in credentials or any other breach of security with respect to your account. RealScout will not be liable for any loss or damage arising from unauthorized use of your credentials. RealScout reserves the right to terminate your account, or reclaim usernames, (including on behalf of businesses or individuals that hold legal claim, including trademark rights, in those usernames) upon reasonable notice to you. However, if you are an independent agent subject to Fees (as defined below), if RealScout terminates your account or username without an ability to create an alternative account or username, for any reason other than your breach of these Terms, we will refund you a pro-rated amount of the Fees for the remainder of the subscription term that you have paid for.

3. Use of the Services .

4. Fees and Payment .

The following terms apply if you are an independent agent not accessing the Services through a brokerage company:

5. Business Customer Information and Submitted Data .

6. Intellectual Property Rights .

7. Service Security.

You are prohibited from violating, or attempting to violate, the security of the Services. Any such violations may result in criminal and/or civil penalties against you, as well as the termination of your privilege to use the Services, at RealScout’s sole discretion. RealScout reserves the right to investigate any alleged or suspected violations and, if a criminal violation is suspected, refer such suspected violation to the appropriate law enforcement agencies and cooperate fully with such investigations, including, but not limited to, the disclosure of any or all of your activities on or related to the Services.

8. Indemnity.

To the fullest extent permitted by applicable law, You will indemnify, defend, and hold harmless RealScout and our subsidiaries and affiliates, and each of our respective officers, directors, agents, partners, employees agents, contractors, suppliers and licensors (the “RealScout Parties”), from and against any losses, claims, demands, suits, damages, liabilities, costs and expenses (“Claims”) arising out of or related to: (a) your access to or use of the Services; (b) Submitted Data, Business Customer Information, or Feedback; (c) your violation of these Terms; or (d) your conduct in connection with the Services, including your violation of the rights of any other person or entity. You agree to promptly notify RealScout Parties of any third-party Claims, cooperate with RealScout Parties in defending such Claims and pay all fees, costs and expenses associated with defending such Claims (including, but not limited to, attorneys’ fees). You also agree that the RealScout Parties will have control of the defense or settlement, at RealScout’s sole option, of any third-party Claims. This indemnity is in addition to, and not in lieu of, any other indemnities set forth in a written agreement between you and RealScout or the other RealScout Parties.

9. Disclaimers .

10. Limitation of Liability.

IF YOU ARE AN AGENT WHO OBTAINED ACCESS TO THE SERVICES FROM YOUR BROKERAGE COMPANY, THE LIMITATION OF LIABILITY PROVISION IN THE BROKER AGREEMENT APPLIES TO YOU. IF YOU ARE AN INDEPENDENT AGENT, THE FOLLOWING TERMS APPLY TO YOU : IN NO EVENT WILL THE REALSCOUT PARTIES BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL OR OTHER CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH: (A) THE SERVICES AND THE USE, ACCESS OF OR INABILITY TO USE OR ACCESS THE SERVICES; (B) ANY THIRD-PARTY CONTENT; (C) ANY INCENTIVES OFFERED BY THIRD PARTIES THROUGH THE SERVICES; OR (D) SUBMITTED DATA OR BUSINESS CUSTOMER INFORMATION MADE AVAILABLE THROUGH THE SERVICES, OR ANY LOST PROFITS, BUSINESS INTERRUPTION, OR OTHERWISE, WHETHER BASED IN TORT, CONTRACT OR OTHER LEGAL THEORY, EVEN IF ANY REALSCOUT PARTY IS EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF YOU ARE AN INDEPENDENT AGENT, IN NO EVENT WILL THE REALSCOUT PARTIES BE LIABLE IN THE AGGREGATE FOR ANY DAMAGES INCURRED BY YOU THAT EXCEED THE AMOUNT OF FEES YOU HAVE PAID REALSCOUT TO USE THE SERVICES IN THE 12 MONTHS IMMEDIATELY PRECEDING THE FIRST CLAIM UNDER THESE TERMS. The limitations set forth in thisSection 10 will not limit or exclude liability for the gross negligence, fraud or intentional misconduct of RealScout or the other RealScout Parties or for any other matters in which liability cannot be excluded or limited under applicable law. Additionally, some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.

11. Release.

To the fullest extent permitted by applicable law, you release RealScout from responsibility, liability, claims, demands and/or damages (actual and consequential) of every kind and nature, known and unknown (including claims of negligence), arising out of or related to disputes between Users and the acts or omissions of third parties. If you are a consumer who resides in California, you hereby waive your rights under California Civil Code § 1542, which provides: “A general release does not extend to claims which the creditor does not know or suspect to exist in his or her favor at the time of executing the release, which if known by him or her must have materially affected his or her settlement with the debtor.”

12. Term and Termination .

13. Jurisdictional Issues.

The Sites are controlled and operated by RealScout from its offices within the State of California. Those who choose to access or use the Services from other locations, including from outside the United States of America, do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable. Access to the Sites from jurisdictions where the contents or practices of the Services are illegal, unauthorized or penalized is strictly prohibited.

14. Governing Law; Venue.

The Agreement is governed by and construed in accordance with the laws of the State of California, excluding its conflicts of law rules and without regard to the United Nations Conventions on Contracts for the International Sale of Goods. Any dispute arising from or relating to the subject matter of this Agreement shall be finally settled by arbitration in San Francisco County, California.

15. Miscellaneous .

16. COPYRIGHT INFRINGEMENT.

The Digital Millennium Copyright Act of 1998 (the “DMCA”) provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under U.S. copyright law. If you believe in good faith that materials available on the Sites infringe your copyright, you (or your agent) may send to RealScout a written notice by mail or e-mail, requesting that RealScout remove such material or block access to it. If you believe in good faith that someone has wrongly filed a notice of copyright infringement against you, the DMCA permits you to send to RealScout a counter-notice. Notices and counter-notices must meet the then-current statutory requirements imposed by the DMCA. See http://www.copyright.gov/ for details. Notices and counter-notices must be sent in writing to RealScout’s registered agent as follows: By mail to 548 Market Street #98337, San Francisco, CA 94104-5401; or by e-mail to dmca@realscout.com. The registered agent’s phone number is (650) 397 6500.

17. Apple Specific Terms.

In addition to your agreement with the foregoing terms and conditions, and notwithstanding anything to the contrary herein, the following provisions apply with respect to your use of the Services through any version of an application compatible with the iOS operating system (“App ”) of Apple Inc. (“Apple”). Apple is not a party to these Terms and does not own and is not responsible for the App. Apple is not providing any warranty for the App except, if applicable, to refund the purchase price for it. Apple is not responsible for maintenance or other support services for the App and shall not be responsible for any other claims, losses, liabilities, damages, costs or expenses with respect to the App, including any third-party product liability claims, claims that the App fails to conform to any applicable legal or regulatory requirement, claims arising under consumer protection or similar legislation, and claims with respect to intellectual property infringement. Any inquiries or complaints relating to the use of the App, including those pertaining to intellectual property rights, must be directed to RealScout. The license you have been granted herein is limited to a non-transferable license to use the App on an Apple-branded product that runs Apple’s iOS operating system and is owned or controlled by you, or as otherwise permitted by the Usage Rules set forth in Apple’s App Store Terms of Service. In addition, you must comply with the terms of any third-party agreement applicable to you when using the App, such as your wireless data service agreement. Apple and Apple’s subsidiaries are third-party beneficiaries of this Agreement and, upon your acceptance of the terms and conditions of this Agreement, will have the right (and will be deemed to have accepted the right) to enforce this Agreement against you as a third-party beneficiary thereof; notwithstanding the foregoing, RealScout’s right to enter into, rescind or terminate any variation, waiver or settlement under this Agreement is not subject to the consent of any third party.

18. MLS Terms, Disclosures, and Disclaimers

Information about individual properties is provided by many listing sources, including one or more multiple listing services. Listing information is deemed reliable but not guaranteed. By using the Site, you agree to the following terms and conditions:

The “Days on RealScout” value is derived from the date the listing was first displayed on RealScout's Services, not from data in the MLS listing. The Site is offered by RealScout, Inc. located at 548 Market St #98337, San Francisco, California 94104-5401. You may contact us by sending correspondence to the foregoing address or by emailing us at feedback@realscout.com.

The following disclaimers apply to listings only from that particular data source:


SmartMLS

The data relating to real estate for sale on this website appears in part through the SMARTMLS Internet Data Exchange program, a voluntary cooperative exchange of property listing data between licensed real estate brokerage firms, and is provided by SMARTMLS through a licensing agreement. Listing information is from various brokers who participate in the SMARTMLS IDX program and not all listings may be visible on the site. The property information being provided on or through the website is for the personal, non-commercial use of consumers and such information may not be used for any purpose other than to identify prospective properties consumers may be interested in purchasing. Some properties which appear for sale on the website may no longer be available because they are for instance, under contract, sold or are no longer being offered for sale. Property information displayed is deemed reliable but is not guaranteed. Copyright 2024 SmartMLS, Inc.